Founding Member Case Study

Marecki Strefa Plyt

From Spreadsheet Chaos to Real-Time Visibility

How a 5-branch furniture and panel cutting operation with 130+ staff replaced spreadsheets, WhatsApp groups, and paper job sheets with one unified system.

130+
Daily Users
5
Workshop Branches
8h
Saved Per Week
2,400+
Orders Tracked
Company Background

A Multi-Branch Operation Built on Craftsmanship

Marecki Strefa Plyt workshop floor
Marecki Strefa Plyt Workshop
One of five branches across Poland

Marecki Strefa Plyt is a multi-branch furniture and panel cutting manufacturing operation based in the Poland, running 5 workshop branches with over 130 daily users. They produce bespoke kitchens, fitted furniture, and joinery products for residential and commercial clients.

With a reputation for quality craftsmanship and a growing client base, Marecki had scaled beyond what their existing tools could handle. The operation had outgrown spreadsheets, but the team were too busy running production to stop and evaluate enterprise software.

As a Founding Member of CutFlow, Marecki Strefa Plyt played a key role in shaping the platform from the inside - providing real-world feedback from a live workshop environment with over a hundred users depending on it daily.

The Challenge

Five Branches, Zero Visibility

Before CutFlow, Marecki ran their entire operation on spreadsheets, WhatsApp groups, and paper job sheets. With 5 branches and 130+ staff, this meant chaos was the norm rather than the exception.

Constant "where's my order?" phone calls

Customers had no way to check order status themselves. The phone rang all day, every day - interrupting production staff and wasting hours on repetitive status updates.

No real-time visibility across branches

With production split across 5 locations, nobody had a clear picture of what was happening where. Managers drove between branches just to check on progress.

Hours wasted on manual data entry

Order details were typed into spreadsheets, then re-typed into invoices, then re-typed into delivery schedules. Every re-entry was a chance for errors.

Materials ordered by guesswork

Without a link between orders and stock levels, purchasing was based on gut feeling. This led to overstock on some materials and mid-job shortages on others.

Delivery routes planned from memory

Drivers relied on their own knowledge of local areas. Routes were inefficient, customers had no delivery ETAs, and proof of delivery was non-existent.

Invoicing delays and errors

Invoices were created manually after delivery, often days later. Pricing errors crept in, deposits were forgotten, and cash flow suffered.

The Solution

One System Connecting All Five Branches

CutFlow became the single source of truth for Marecki's entire operation. Every branch, every team member, and every order - visible in one place.

Real-time order dashboard

Every order visible to every branch, with live status updates. No more guessing, no more phone calls between locations.

Production board for every job

Digital production board showing every job's status across cutting, edging, assembly, and finishing - updated by workers on the shop floor.

Automatic SMS notifications

Customers receive automatic updates at every milestone - order confirmed, in production, ready for delivery, and delivered.

Materials planning with demand calculation

Automatic purchase order suggestions based on real stock levels and open orders. Materials arrive when needed, not before or after.

Transport routing with driver app

Orders grouped by postcode automatically. Drivers use a mobile app with navigation, delivery notes, and proof of delivery capture.

One-click invoicing with Xero & Sage integration

Invoices generated directly from completed orders with a single click. Synced to Xero & Sage automatically - no re-typing, no delays.

The Results

Measurable Impact, Real Numbers

The transformation was not gradual - it was immediate. Here is what changed once Marecki went live with CutFlow.

8h
Saved Per Week
on admin tasks
Zero
Status Calls
“where's my order?”
2,400+
Orders Tracked
through the system
5
Branches Connected
on one platform

Time Savings

The admin team recovered 8 hours per week previously spent on manual data entry, status updates, and chasing information between branches. That time is now spent on growing the business rather than keeping up with paperwork.

Customer Communication

Automatic SMS notifications at every production milestone eliminated the constant “where's my order?” calls. Customers now check their own status through a self-service tracking link, freeing up the team entirely.

Cross-Branch Visibility

With all 5 branches on one platform and 130+ daily active users, management now has instant visibility into production status, bottlenecks, and capacity across the entire operation - without leaving their desk.

Financial Control

One-click invoicing with Xero & Sage integration eliminated invoicing delays and pricing errors. Deposits are tracked from quote to completion, giving a clear picture of cash flow across all branches.

Founding Member
CutFlow has completely transformed how we manage orders. We used to lose track of jobs in spreadsheets, now everything is visible in real-time.
MR
Marek R.
Workshop Owner, Marecki Strefa Plyt
8 Hours
saved per week
Zero
status calls
2,400+
orders tracked

Ready to See Results Like Marecki?

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