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CUSTOMER TRACKING

Let Customers Track Their Orders

Give every customer a simple tracking link. They check their own order status. You get fewer phone calls and happier customers.

What Customers See

Clean, simple tracking page with real-time production progress. No account needed.

Order Details

Number: 1

Order Date

16 November 2025

Board Colour

Magnolia

Board Quantity

4 pcs

Production Progress

QUEUED FOR CUTTING
Received
Preparing
Queued
Cutting
Edge
Ready
Done

Order is waiting in cutting queue.

Updates automatically in real-time

How Customer Tracking Works

1

Order Created

When you create an order, a unique tracking link is automatically generated.

2

Share the Link

Send the link via SMS or email. Or let customers look it up with their order number.

3

Real-Time Updates

Customers see live status updates as their order moves through production and delivery.

Keep Customers Informed Automatically

Public Tracking Page

A branded webpage where customers can check their order status anytime. No login required.

Mobile-Friendly Design

Works perfectly on any device. Customers can check from their phone on the go.

SMS Notifications

Send automated SMS with tracking links when orders are added or when ready.

No Setup Needed

The tracking page is hosted and maintained by CutFlow, so you can focus on your business.

Your Branding

The tracking page features your company name and colours. Professional and consistent.

50% Fewer Calls

Customers help themselves. Your team spends less time answering "where's my order?" calls.

Ready to Reduce Support Calls?

Start your 21-day free trial and give your customers the transparency they deserve.

Start Free Trial

No credit card required